
9-8 Radical-7 Color Display Signal Extraction Pulse Oximeter Operator’s Manual Radical-7 Color Display Signal Extraction Pulse Oximeter Operator’s Manual 9-99-9
9
service / maintenance
Service and repair
REPAIR POLICY
Masimo or an authorized Service Department must perform warranty repair and service.
Do not use malfunctioning equipment. Have the unit repaired.
WARNING: DO NOT REMOVE THE COVER OF THE MONITOR EXCEPT FOR
BATTERY REPLACEMENT. AN OPERATOR MAY ONLY PERFORM
MAINTENANCE PROCEDURES SPECIFICALLY DESCRIBED IN
THIS MANUAL. REFER SERVICING TO QUALIFIED SERVICE PER-
SONNEL TRAINED IN THE REPAIR OF THIS EQUIPMENT.
Please clean contaminated and/or dirty equipment before returning, following the cleaning
procedure described in Section 9, Cleaning. Make sure it is fully dry before packing the
equipment.
To return the Radical-7 unit for service, please follow the Return Procedure.
RETURN PROCEDURE
Please clean contaminated/dirty equipment before returning and make sure it is fully
dry before packing the equipment. Call Masimo at 800-326-4890 and ask for Technical
Support. Ask for an RMA number. Package the equipment securely – in the original ship-
ping container if possible – and enclose or include the following information and items:
■ A letter describing in detail any difficulties experienced with the Pulse CO-Oximeter.
Please include the RMA number in the letter.
■ Warranty information – a copy of the invoice or other applicable documentation
must be included.
■ Purchase order number to cover repair if the oximeter is not under warranty, or for
tracking purposes if it is.
■ Ship-to and bill-to information.
■ Person (name, telephone/Telex/fax number, and country) to contact for any ques-
tions about the repairs.
■ A certificate stating the oximeter has been decontaminated for bloodborne pathogens.
Return Radical-7 pulse oximeter to the following shipping address:
For USA and Asia Pacific: For Europe:
Masimo Corporation
40 Parker
Irvine, California 92618
949-297-7000
FAX 949-297-7001
Masimo Europe Limited
304 RN6, Le Bois des Cotes 2
69760 Limonest
France
Analog Output Test
1. Disconnect all patient cables and sensors from the Radical-7. Turn the Radical-7 off
and then on again.
2. Connect the common lead of a digital voltmeter to the pin 2 (Ground) of the analog
output connector on the Radical-7. Connect the positive lead of the voltmeter to pin
9 (Analog 1) of the analog output connector.
3. Enter the menu system and set the “Output”, “Analog 1” to “0V Signal”. Verify that the
voltmeter measures a voltage of approximately 0V.
4. Enter the menu system and set the “Output”, “Analog 1” to “1V Signal”. Verify that the
voltmeter measures a voltage of approximately 1.0V.
5. Repeat Steps 3 and 4, with the positive lead of the voltmeter connected to pin 15
(Analog 2).
6. Connect a patient cable and sensor and verify that the voltage on pins 9 and 15 are
between 0V and 1.0V while measuring a saturation and pulse rate..
Battery Test
1. Fully charge the Radical-7 by placing the Handheld into the Docking Station and
connecting the AC power.
2. Verify that the green Handheld Battery Indicator LED is lit up.
3. When the Radical-7 is fully charged the green Handheld Battery Indicator turns off.
4. Turn the Radical-7 on and verify that the Battery indicator shows a full charge.
service / maintenance
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